"Embassy suites on Paseo de la Reforma in Mexico City lived up to its high expectations! My husband, myself and our two year old loved the chic amenities, comfy beds, spacious rooms, and huge bathtub! We were given room 1404 which had a sweeping view of the whole city and looked right down onto the main strip. The lights of Mexico City at night were astonishing! We ordered room service from the hotel menu and we delighted with our choices. The food and service were superb. Breakfast was served in a fabolous well lit space near the check in area. Eggs were made to order, french toast, pancakes, breads, cereals, fresh juices and much much more were offered as well. We had a great time at the embassy suites and can't wait to come back next time we visit Mexico City. "

"My wife and I both felt that this was one of our best hotel experiences we've ever had!"

"Everyone at the Embassy Suite Reforma were great and quick."

"The staff at the hotel was very willing to satisfy customer needs. Excellent service!"

"We enjoyed our stay very much. The hotel staff was courteous and very helpful. They helped us arrange a trip to the ruins at Teotihuacan, and transportation to Acapulco by bus. We've never had such a helpful concierge service and it was wonderful."

"I also just wanted to emphasize the wonderful quality of staff there--every concierge and front desk staff member we dealt with was so friendly, professional and knowledgeable.  Moreover, I'd really like to recognize our room cleaning--every day the attention to detail was amazing, and organized little things like toiletries and shoes without feeling invasive.  We were very impressed! Thank you so much, we miss Mexico City already!!!"

"I'm completely satisfied ... especially with the service provided by Housekeeping Staff. I have travelled a lot and this time, (going to Mexico City) my clothes got damaged by a bottle of body lotion that for one reason or another stained my suits' jackets. I arrived around 2 pm and by taking my clothes out of the luggage, I realized the big mess I had. I called Housekeeping and Mr. Rivera took care of my situation. I could attend my meetings the following morning looking clean as if nothing had happen. My sincere appreciation to Mr. Rivera and his coworkers. THANK YOU!"

"I did enjoy my stay at the Embassy Suites.  The excellent service made my stay there very comfortable. I definitely will consider staying at the Embassy Suites again".

"Our team enjoyed our stay at the Embassy Suites in Mexico City and plan to have the Embassy Suites be our base for any business in Mexico".

 "I will be returning to the property on July 14th and expect to have another great experience. Hotel staff is very professional and a joy to be around. See you next month!"

"We enjoyed our stay and the service was excellent. My Spanish is not great but almost everyone spoke English and this was very helpful. The tourist help was very good from the Concierge to the tour guides, and cabs the hotel provided. It was a wonderful stay in every way. Thank you to everyone at the Embassy Suites in Mexico City".

 "You do have a wonderful hotel and fantastic staff. I only wish my visit would have been longer".

 "Everything that the hotel provided made my stay satisfactory. I really don’t think you need to do more. Excellent first class service".

 "We were a group of ten people of my own family, we stayed twice in 3 of your suites; each stay for three nights. Reservations were made with an outstanding participation of Miss Lizbeth Guerrero. Your people at the front desk were super.... We truly appreciated our stay at the Embassy Reforma, Mexico City.I am always pleased with my stays with you.  Everyone is most friendly and helpful".

"This is the best hotel I've stayed in... it is absolute the BEST... The management is soooo passionate about their service, that I know there is no better "home away from home" than this one".

"Everything was great and you did a terrific job!  I will definitely be back next time I am in Mexico City".

"The hotel staff and management at this hotel consistently do a great job at making me feel welcome every time I stay there. Thank you very much and please keep up the good work!"

"The staff was very friendly and made me feel welcomed and relax. Thanks to them I had a great time in Mexico. Thanks to all".

"It would be great if there would be more hotels with your standard. Also the concierge service was excellent. Thank you very much for this great stay".

"I did enjoy my stay at your hotel, your staff was very friendly and I would stay there again and have recommended my co-worker to stay there".

"This is my third time staying at the hotel, and the experience in the hotel has been consistently very good each time. Thanks".

"Here are a few of the reasons we found this hotel to be a tranquil oasis in an otherwise hectic city. First off, the staff was always eager to assist us with directions, questions, etc. and most spoke English very well. The services at the hotel were also exceptional. For example, if you frequent ES hotels, you are no stranger to the free breakfast buffet. However, this hotel goes all out. Made-to-order waffles and omelets were served with a smile and filled us up before we began our days of sightseeing. The manager’s reception every evening also had snacks and cocktails well beyond what we’ve found in US ES hotels".

"The hotel facilities are chic, clean, and well-maintained. Our room was very spacious with Zen-like accents which created a calming ambiance. Although the pool and gym were located in the basement with no natural light, these areas were also clean and well-maintained and provided a place to relax after a long day in the sun. The hotel’s location on La Reforma at Columbus Circle is hard to beat. It provides easy access to the shopping and eating plaza at 222 Reforma and the Metro station was about a 10 minute walk away (Hidalgo station)".

Last but not least, the most important thing for me: the quality of sleep. The hotel has a protective sound sheild around it to damper the noise from La Reforma. It does it's job very well. The combination of that and a comfy bed equal a good night's rest.

"The hotel was very clean and centrally located. The hotel staff was very friendly and the concierge was very good. We decided to change the tour company at the last minute and the concierge searched for another and we had no problems at all. The room was great, spacious and clean, and they have complimentary bottled water. Hotel also includes a breakfast buffet which was very good. We had dinner at the Argentinian restaurant at the Hotel and were very satisfied as well".